Terms & Conditions
I aim to dispatch all items within five working days of receiving your order and payment. Depending on the item you select, specialist packaging materials may have to be ordered to enable shipping of your purchase and could delay dispatch by a few days.
Keep in mind that shipping by tracked delivery within the U.K. is included in the purchase price listed. I will be happy to email you the tracking number so that you can easily track your purchase once it is shipped. If you need express delivery, please ask. Any additional cost will be added to your total purchase price prior to shipping. If you would prefer your item to be delivered by a courier service, that can also be arranged.
Please ask for a quote for deliveries outside the UK, as the shipping costs will vary depending on your location and the weight and size of the parcel.
Please note that international buyers are responsible for any customs and import taxes that may apply.
Should there be delays at the shipping carrier, Gila Girl Art cannot be held responsible. I’m not responsible for delays due to customs.
To ensure the items you ordered arrive safely, the following packaging materials will be used:
- Unmounted prints will be sent in a cardboard postal tube.
- Paintings and all prints mounted in matts will be sent in the flat picture box
- Watercolour “creatures” paintings will be posted in hard-sided envelopes.
- Liminal Illumination Card decks (box included) will be posted in padded envelopes.
I am happy to accept commissions for individual paintings, illustrations and textile sculptural pieces. Please get in touch with me at firstname.lastname@example.org and let’s talk about what you have in mind.
Returns, Refunds and Cancellations
Due to the individual nature of the work you are purchasing, I do not accept returns, offer exchanges or accept cancellations. Refunds are not available.
If you have any questions, please get in touch by email – email@example.com. I will be very happy to answer them or just to have a chat with you!